Our suite of full deployment services elevates business solutions with precision
Key Injection Facilities (KIFs)
Key injection is simplified through our Key Injection Facilities (KIFs) located in Sacramento, CA, and Louisville, KY, boasting the industry's most extensive key library. Our state-of-the-art facilities are equipped to configure and dispatch over 4,000 devices daily. We are at the forefront of adhering to industry regulations, setting the standard in both Local Key Injection (LKI) and Remote Key Injection (RKI) capabilities.Point-to-Point Encryption Services (P2PE)
We provide a truly complete, end-to-end solution for those that require P2PE validation and were one of the first KIFs to be validated as a domain six provide.
Configuration
We guarantee that your configuration requirements are consistently met through a rigorous certification process, ensuring that payment devices are precisely configured to your specifications every time. Whether it involves certifying a new payment terminal or updating a payment application, our meticulous certification process achieves an order accuracy rate of 99.9 percent.Compliance
We lead the industry in securing your data with controls that allow for continual Encryption Service Organization (ESO) certification, SSAE 18 SOC 1 and ISO 27001 Security Standards. We will work with you to complete your risk assessments as needed.
Inventory Management
We collaborate with your team to ensure you have the necessary payment products to meet your customers' needs. We offer a range of programs tailored to your requirements, from Just-in-Time inventory purchasing to Consigned inventory ownership, providing flexible options to suit your operational model.Supply Chain
Understanding that sourcing products can be both confusing and time-consuming, our teams collaborate closely with payment OEMs and your organization to forecast and plan for your payment inventory needs. This ensures that you have the right product, at the right time, and in the right place, streamlining your sourcing process and reducing complexity.
Reverse Logistics
We take the hassle out of managing your RMAs (return merchandise authorizations), ensuring a seamless process for handling returned devices. Each device undergoes a triage process that includes inspection, testing, cleaning, and the removal of any installed software, such as applications and certificates. Our meticulous approach guarantees that refurbished equipment is restored and packaged to a condition akin to new, making it ready for deployment on your behalf.Kitting/Custom Packaging
We understand your product offering is unique, often necessitating specialized kitting and packaging. Our commitment is to collaborate with your teams, guaranteeing that your customers enjoy the unboxing experience precisely as you've envisioned.
Seamless Wireless Connectivity
We make it easy to bundle high-performance devices with mission-critical wireless connectivity. Whether your clients need single-carrier solutions from leading national providers or the multi-carrier redundancy of Advantix SmartSIM technology, we streamline carrier relationships, procurement, and activation to accelerate deployment. Plus, consolidated billing, SIM management, and expert support keep ongoing operations simple while delivering connectivity that's as reliable and scalable as the hardware you trust us to provide.Dedicated Account Management
Your satisfaction is our priority! When you sign on for a Full Services Deployment partnership, you'll have a dedicated account manager, an expert in the payment industry and partnership management. He or she will support you every step of the way, from implementation to order shipment, ensuring success at every stage.
Project Rollout Management
We know how to roll out a project. Our team collaborates closely with you to meticulously plan and execute payment device deployments according to an agreed-upon schedule. This ensures seamless, timely delivery to meet your project objectives.Customer Service
You're in good hands. We offer live chat support to address your needs in real time. Whether it's updating a shipping address or resolving unexpected challenges, our team is ready to assist
Modern Platforms
Our API enables seamless system integration for ordering, configuring, and deploying hardware. Access essential details like merchant management, products and bundles, selecting from extensive device configurations, creating orders, all tailored to your needs.For more information, please click here.
For modern commerce, you can shop at buy.posportal.com or use our web platform, Portal Access, for easy equipment selection and configuration.
Advanced Exchange
Our Advanced Exchange program is designed to protect your customers' hardware investments and ensure uninterrupted payment acceptance. By enrolling, you guarantee that devices in need of replacement will be swiftly exchanged within one business day, keeping your merchants' transactions flowing smoothly.
Warranty Management
Our program offers rapid diagnostics, repair, upgrades, and re-certification services for all major payment equipment brands, supported by extended warranty programs and the option for Advanced Exchange enrollment. We handle equipment retrieval, conduct thorough repairs, and guarantee that refurbished equipment is restored to a condition indistinguishable from new. Efficiency is our priority, and we provide regular status updates to keep you informed throughout the process.Hardware-as-a-Service (HaaS)
HaaS allows you to deploy hardware at a low monthly payment plan cost that includes full device and configuration protection. The hardware arrives already configured and the program reduces upfront costs significantly while offering an additional layer of cashflow predictability.
